English

2008年02月15日

Alliance with Fusion GOL

fusiongol Planetworks / JapanAid PC Rescue 99 had made alliance with Fusion GOL, a Rakuten group company, which provides internet service mainly to non-Japanese residents in Japan.

Planetworks / JapanAid PC Rescue 99 will provide onsite support including trouble shooting to GOL's customer, and also make sales for Fusion GOL internet service to its customer who does not have internet connection or still using legacy type of connection including ISDN or dial-up connection.

2007年08月22日

Equipo de emergencia JapanAID para reparaciones de computadores  3

¿Su computador no quiere prendèr màs?

¿No puede mandar Email?

¿Se contagìo de Virus o spywire?

¿No puede ver la internet ?

¿Tiene problemas con el sonido ?

¿Quiere sacar las pastas de la computadora pero no pùede porque no funciona?

¿No sabe configurar el LAN sin cable?

¡Si tiene algùnos de estos problemas llamenos !

¡El equipo de emergència Japan AID lo va a ayudar!

 

¿Ya no se arrepintio de las informaciònes que tiene dentro de su omputadora rota?

¿No le parece caro volver a funciònar para sacar las informaciònes?

¿Cuando pidìo para que le reparen el computador no le digieròn que no se va a ser responsable de las informaciònes que tiene dentro?

El equipo de emergència repara solamente computadoras ,si no tambien queremos solucionar su problema para que pueda usar su computadora nuevamente.

 

- Vamos el mismo dia que nos llama !!o el dia que ùsted quiere marcar.

- El costo basìco para que vaya el tecnico a su casa 3.150yen.

- Tenemos tecnicos en cualquier parte de japòn.

- Aceptamos Mac

- Tenemos tecnicas mujeres para nuestras clientes mujeres.

- Tenemos asìstencia para extrajeros en varios idiomas (Inglès, Chino, Coreano, Español, Portuguès, Italiàno, Arabia uldo)


El costo de entrada es de 3.150yen pero solamente ahora es gratis !!

(pero el costo de la reparaciòn es solamente si pasa de 10.000yen

 

Nosotros el equipo de emergència …..

 

- Damos lo mejor de nosotros para que el cliente se sienta sastifecho y nosotros tambièn.

- Le enseñamos tambièn a los clientes por si ocurre la misma cosa en su computador de vuelta.

- Tambièn damos recòmendaciones si le sale mas bàrato comprar un computador nuevo o arreglarlo.

- Las informaciònes que tiene su hardwire de ninguna manera va a ser revelado y va ser extrictivamente guardadas.

- Para cualquier informaciòn comuniquese con nosotros.

 

Compania Planet works

Equipo de emèrgencia Japan AID

 

Compania central
Cp Edificio Mifune 406, 150-0041 Jinnan, Shibuya-ku 1-5-14

Telefono de contacto:
03-5728-3575
050-1024-1028

 

Fax:020-4624-1757



2007年01月26日

Global SMTP settings (グローバルSMTPの設定)

5359eabf.jpgHello, this is Lucas from PC Rescue 99.

I had a request from a customer to setup her notebook to check e-mail from her main account when she was in her working place in her apartment and when she was traveling in the midle east, america and europe, until here every things sounds normal, the problem was that she didn`t want to change her smtp every time she change provider and enviroment or country, and not using web mail either.

So I did a bit of research and found a thrird party with a global smtp, she is using and is cheap (not free ) and works, problem solve.  Good for someone that travels a lot and carry a notebook.


Lucas

PC Rescue 99, computer repair service within greater Tokyo area

ノートパソコンをいろんな場所でお使いの方にはお勧めです。
環境が変わってもSMTPの設定を自動的に変更できるので、移動した場所に関わらずシームレスにメールを使うことができます。


2006年12月06日

Personal tour guide to Akihabara for Gaijins

f5d61899.jpgWe got a call from a tourist from Europe. He wants to buy Japan's latest stylish Sony VAIO computer to bring back to his country.

So we had arranged a personal tour guide to Akihabara. Our bilingual PC Rescue 99 staff had guided him for about half day and finally got a brand new computer, international version with special price.

After he bought one computer, our staff guided him around other side of Akihabara, an Otaku side, Japanese animation shops, Maid cafes, etc.

We normally charge JPY10,500 for half day course. But we are quite flexible to meet your specific demand.

PC Rescue 99, computer repair service within greater Tokyo area

2006年10月19日

Inquiry from the Embassy, cannot connect to the internet

Hi, this is Lucas from PC Rescue 99.

Here is yesterday’s case study;

The customer complained that he could not get connect to the internet for a week and half.

When I went to his apartment, his connection was wireless, he have a Planex router, and a USB dongle on the receiving end.

First I check the DHCP settings, which was ok. Then what was the IP address, and noticing that was giving me the wrong kind of IP one’s with 169.254.xxx.xxx. So I tried to get into the router, but from his pc, it was not possible, so I went to the the manufacture's web site, and downloaded the manual, checked the settings. This particular router, is a bit different from the others, so after I could login into the router, made a new WEP key, and check the settings in the pc, and he could get connected to the internet.

Lucas

PC Rescue 99, computer trouble shooting within Tokyo area

2006年10月02日

Conversion of Japanese computer into English version

This is Lucas from PC Rescue 99, Planetworks K.K.

We have got the order from the tourist from UK, who wanted to have his brand new Sony VAIO computer converted from Japanese Windows XP into English one.

We had first installed the Japanese version, retrieved the drivers and special application software, formatted again, and re-installed the English version of Microsoft Windows XP.

Then we had installed the drivers and application software, though some software are no good as the software uses Japanese specialized code.

Call us when you need your Japanese computer converted into other languages!

2006年07月01日

JapanAid PC Rescue 99 new flyer  4

24c147b1.gifJapanAid PC Rescue 99
Your on-site computer rescue service


We service within the greater Tokyo area

Phone: 03-5728-3576
Fax: 020-4623-0031
E-mail: info@pc99.org


2006年04月19日

Wants to connect external hard drive

We've got a phone call from a lady from Chuo-ku. She wants to connect and install the new external HDD IO-Data's HDC series 300GB, to her Compaq Presario 2200, XP, English ver. in order to save her iTunes' data. Our quotation: JPY2000 for basic charge + JPY3000 for the work + if any.

Our Lucas went there the next morning. He installed and made the hard drive recognized by the system, moved the MP3 files to the new storage device.

PC Rescue 99 serves expats and foreign companies around Tokyo


2006年03月27日

Noise from HDD and cannot boot, since 5 days ago

A report from our Lucas, multilingual engineer who can speak English, Japanese, Portuguese, French and Italian, who went for a customer at Akasaka , Tokyo, who had some noise from HDD and cannot boot, since 5 days ago.

After we opened the IBM Thinkpad notebook computer and did the diagnostics, we found out that there are some bad area in the hard drive. So we moved the important data to another disk, and will change the HDD later.

- JapanAid PC Rescue 99, safe guard of your computer, 24/7 service around greater Tokyo area -


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